Privacy Policy

Privacy Policy

Introduction

This Privacy Policy outlines how Advanced Commercial Appliance Repair ("we," "our," "us") collects, uses, and shares your personal information when you visit or make a purchase from our website (the "Site").

Information We Collect

When you visit our Site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we also collect information about individual web pages you view, websites or search terms that referred you to our Site, and how you interact with it. This is referred to as "Device Information."

We collect Device Information using technologies such as:

• Cookies: Small data files stored on your device, often including an anonymous unique identifier. You can learn more about cookies and how to disable them at allaboutcookies.org.

• Log Files: These track actions on our Site and collect data, including IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

• Web Beacons, Tags, and Pixels: These electronic files record information about how you navigate the Site.

Additionally, when you submit an online form or call to book an appointment, we collect certain information from you, such as your name, address, payment details, email address, and phone number ("Order Information"). "Personal Information" in this policy includes both Device and Order Information.

How We Use Your Information

The Order Information we collect is primarily used to fulfill any orders placed through the Site, including processing your payment, arranging service appointments, and providing you with order confirmations. We also use this information to:

• Communicate with you

• Screen for potential risk or fraud

• Provide you with information or advertising related to our services, in line with your preferences

The Device Information helps us identify potential risks (like fraudulent activity) and improve our Site’s functionality by analyzing how customers interact with it.

Sharing Your Information

We share your Personal Information with third-party service providers to help us process your information as described above. For example, we use Google Analytics to understand how our customers use the Site. You can learn more about how Google uses your Personal Information here. Additionally, we may share your information to comply with legal obligations, respond to lawful requests, or protect our rights.

Targeted Advertising and Your Choices

We use your Personal Information to provide targeted advertisements or marketing communications that may interest you. You can opt-out of targeted advertising through the links below:

• Facebook

• Google

• Bing

For more information on targeted advertising and to opt-out of some services, visit the Digital Advertising Alliance’s opt-out portal.

Do Not Track Signals

Please note that we do not alter our Site’s data collection and usage practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a resident of the European Union, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us. Additionally, your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

We will retain your Order Information for our records unless and until you ask us to delete it.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Minors

Our Site is not intended for individuals under the age of 16.

Contact Us

For more information about our privacy practices, or if you have any questions, please contact us at support @acarepair.com.